MUNSCH’s corporate philosophy is reflected in seven core principles. Customer benefit is at the centre of all we do because we believe that the satisfaction of our customers has a positive impact on the development of our company and creates a win-win situation for both parties.
Core principles that guide our activities:
Maximizing customer benefit
All our potential and capabilities are geared at generating maximum benefit for our customers.
We understand your processes and are familiar with the challenges of your industry. By keeping close track of our customers’ operating environments at all times we lay the foundations for consistent customer orientation - for innovation and powerful pumps.
Average is not good enough for us. We expect all our employees, vendors and service providers to work to the highest standards. Only in this way is it possible to secure excellent performance which is the prerequisite for maximizing customer benefit. Our strengths are our courage to explore new avenues and our commitment to and capability of continual improvement.
Concentration instead of diversification
We focus on growing our core competencies and strengths rather than getting lost in a widely diversified portfolio.
Consistent and target-oriented action
Whatever we do, we do it consistently.
Each customer contact is a mutually rewarding experience
We make every effort to ensure that each customer contact is a positive experience for both sides.
The world is our market. Whether in our sales or in our sourcing activities – we think and act global.